Accepted Payment Methods
For every order placed through our website, we accept payments via all major credit and debit cards, including Visa, Mastercard, and American Express. All transactions are handled in a secure environment by our reliable third-party payment processor. To safeguard your financial information, we never store full credit or debit card numbers on our internal systems.
Applicable Currencies
To ensure pricing is transparent and predictable, the currency used for your final charge at checkout is always determined by your shipping destination:
The currency selector at the top of our website is solely for price preview purposes, letting you see costs in your preferred currency. No matter what currency is displayed, your payment card will always be charged in the currency corresponding to your shipping country, as outlined above.
If your card is issued in a different country or uses a different currency, your bank or card issuer may apply an exchange rate and/or a foreign transaction fee. These fees are set entirely by your financial institution and are not imposed by .
Payment Authorizations & Charges
When you complete an order on our site, your bank may temporarily place an authorization hold on your card for the full order amount. This hold is not a formal charge; it simply allows your bank to confirm that sufficient funds or credit are available. Your card will only be actually charged once your order has been confirmed and is being prepared for shipment.
If a payment is rejected or requires additional review, our team may reach out to you to verify necessary details (such as your billing address or card security code). If we cannot successfully complete this verification, we reserve the right to cancel the order to protect both you and our business.
Refund Process
All approved refunds will be credited back to the original payment method used for the order. Once our team initiates the refund, it typically takes 5 to 10 business days for the funds to appear on your bank or card statement. This timeline may vary a bit depending on the specific policies of your bank or card issuer.
Need Further Help?
If you have any questions or concerns about payments, charges, or refunds, please don’t hesitate to contact our customer service team at
[email protected]—we’re committed to resolving any issues quickly and efficiently.
